fbpx

Fees

We believe in clear and transparent communications about all our services and fees. As well as paying rent, you may also be required to make the following permitted payments.

Here is a list of our fees below:

ENGLAND

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant’s behalf) the following permitted payments:

Holding Deposit

One week’s rent -This reserves the property and is held towards the first month’s rent.
Please note: The holding deposit will be withheld if the applicant(s) or any relevant person (including any guarantor(s)) withdraws from the tenancy, fails a Right-to-Rent check, provides materially significant false or misleading information, or fails to sign their tenancy agreement (and / or Deed of Guarantee) within 30 days (or other deadline as mutually agreed in writing).


Security Deposit

Equal to one months rent – This covers damages on the part of the tenant during the tenancy. It will be reimbursed at the end of the tenancy, subject to the details of the agreement and the findings of an inventory check out report. (Please note: The deposit amount may be increased to a maximum of 5 weeks rent in particular circumstances)


Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable for the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Early termination is subject to the landlord’s agreement.


Interest in unpaid rent

Interest will be 3% above the Bank of England Base Rate from Rent Due Date until paid to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.


Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation – to cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.


Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. This will cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.


Lost and replacement keys or security devices:

Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant.


WALES

For properties in Wales, the Renting Homes (Fees etc.) (Wales) Act 2019 means that in addition to rent, lettings agents can only charge tenants the following permitted payments

Holding Deposit 

One week’s rent –This reserves the property and is held towards the first month’s rent.
Please note: The holding deposit will be withheld if the applicant(s) or any relevant person (including any guarantor(s)) withdraws from the tenancy, fails a Right-to-Rent check, provides materially significant false or misleading information, or fails to sign their tenancy agreement (and / or Deed of Guarantee) within 30 days (or other deadline as mutually agreed in writing).


Security Deposit

Equal to one months rent – This covers damages on the part of the tenant during the tenancy. It will be reimbursed at the end of the tenancy, subject to the details of the agreement and the findings of an inventory check out report. (Please note: The deposit amount may be increased to a maximum of 5 weeks rent in particular circumstances)


Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable for the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Early termination is subject to the landlord’s agreement.


Interest on unpaid rent

Interest will be 3% above the Bank of England Base Rate from Rent Due Date until paid to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.


Payment in Default

Any fee due to breach of the tenancy agreement including but not limited to; missed contractor appointments, replacement keys or security devices, avoidable or purposeful damage caused by neglect or carelessness, emergency/ out of hours call out fees when the problem has been caused by the tenant.


SCOTLAND

Lettings fees are banned in Scotland. In addition to the rent, lettings agents can only charge tenants a security deposit.

Security Deposit

Equal to one months rent – This covers damages on the part of the tenant during the tenancy. It will be reimbursed at the end of the tenancy, subject to the details of the agreement and the findings of an inventory check out report. (Please note: The deposit amount may be increased to a maximum of 5 weeks rent in particular circumstances)