Meet the Team
At My Future Living, our people are at the heart of everything we do. With deep experience in retirement living, property management and customer care, our team is dedicated to helping residents enjoy a safe, comfortable and fulfilling retirement.
We pride ourselves on being friendly, approachable and easy to talk to. Whether you’re exploring retirement living for the first time or already part of our community, our team is here to offer clear guidance and support every step of the way.
All colleagues are fully trained and up to date with the Renters’ Rights Act 2025. The legislation is now fully embedded into our processes, and our team ensures compliance is simply part of our everyday service — giving residents confidence and peace of mind without any disruption.
Directors
Joanne Couch – MSc FCCA, MARLA
Director of Finance & Operations
Karen Hill – AARLA
Director of HR & Marketing
Chloë Hayter – LLB (Hons), AARLA
Director of Compliance & Health & Safety
Associate Directors
Matthew Thorne
Associate Director of Property
Kim Shackell
Associate Director of Finance
Finance
Robyn Dampier – MAAT
Finance Assistant
Maariya Muslimah – BSc (Hons)
Finance Assistant
Michelle Calcraft
Credit Controller
Suzanne Tsipeli
Finance Assistant
Business Support
James Adams – MARLA
Head of Transactions
Emma Stallabrass – MARLA
Void Programme and Projects Manager
Lara Arlidge
Office Manager
Kayleigh Jefferies
Marketing Executive
Amelie Dobson
Compliance Coordinator
Karen Alford – NFOPP Level 3
Office Assistant
West Region
Amy Schofield – MARLA
Property Manager
Roo Lumley
Lettings Agent
Jenni Goodman
Tenancy Administrator
Lindy Smith
Tenancy Administrator
Fraser Cousins
Maintenance Coordinator
Luke Alberdi
Maintenance Coordinator
Emily Morgan
Maintenance Coordinator
Maternity Leave
East Region
Ian Cunningham – MARLA
Property Manager
Conor Allbury – MARLA
Lettings Agent
Dan Anderson – MARLA
Senior Tenancy Administrator
Lou Palmer – MARLA
Tenancy Administrator
Elijah Gebala-Clinch
Maintenance Coordinator
Maternity Cover
