Meet the Team
At My Future Living, our people are the heart of our service. We’re a team of specialists who care deeply about helping older adults enjoy safe, comfortable and independent living in later life. With decades of combined experience in retirement property management, customer care and compliance, we’re here to make every step simple, supportive and stress‑free.
We’re friendly, approachable and easy to talk to — whether you’re exploring retirement living for the first time or already part of our community. Our goal is always the same: to give residents confidence, clarity and a great experience.
Directors
Joanne Couch – MSc FCCA, MARLA
Director of Finance & Operations
Karen Hill – AARLA
Director of HR & Marketing
Chloë Hayter – LLB (Hons), AARLA
Director of Compliance & Health & Safety
Associate Directors
Matthew Thorne
Associate Director of Property
Kim Shackell
Associate Director of Finance
Finance
Robyn Dampier – MAAT
Finance Assistant
Maariya Muslimah – BSc (Hons)
Finance Assistant
Michelle Calcraft
Credit Controller
Suzanne Tsipeli
Finance Assistant
Business Support
James Adams – MARLA
Head of Transactions
Emma Stallabrass – MARLA
Void Programme and Projects Manager
Lara Arlidge
Office Manager
Kayleigh Jefferies
Marketing Executive
Amelie Dobson
Compliance Coordinator
Karen Alford – NFOPP Level 3
Office Assistant
West Region
Amy Schofield – MARLA
Property Manager
Roo Lumley
Lettings Agent
Jenni Goodman
Tenancy Administrator
Lindy Smith
Tenancy Administrator
Fraser Cousins – AARLA
Maintenance Coordinator
Luke Alberdi
Maintenance Coordinator
Emily Morgan
Maintenance Coordinator
Maternity Leave
East Region
Ian Cunningham – MARLA
Property Manager
Conor Allbury – MARLA
Lettings Agent
Dan Anderson – MARLA
Senior Tenancy Administrator
Lou Palmer – MARLA
Tenancy Administrator
Elijah Gebala-Clinch
Maintenance Coordinator
Maternity Cover
Thomas Cullip
Maintenance Coordinator
A Team That Truly Cares
We’re a supportive team who love what we do. Whether it’s helping someone find their perfect home, supporting a resident with a query or keeping our properties in great condition, we’re here to make retirement living feel positive, personal and well supported.