Applying to rent a property

The lettings process explained – 6 step guide to renting one of our properties

1. Register your interest

Call us, email or use our web contact form to let us know your details and new home requirements. Contact us by telephone, email or through our web form and tell us what you are looking for in, including your ideal location. Once you’ve contacted us, our team will come back to you to discuss your requirements further.

2. Arrange a viewing

Our team will arrange a suitable time with the on-site manager at the development for you to view the property. They will meet you at the property and take you on a tour of the development, including the communal areas and show you the property.

3. Reserve your property

Once you’ve decided on a property, we will verbally confirm your finances and background to send to the Landlord where they will confirm if they are happy to proceed with your application, also taking into account any viewings booked in which we have to honour.

In cases of multiple applicants, the Landlord will then make a decision on who they believe to be the stronger application. We will then send the Request for Holding Deposit documents.  Once we have received the holding deposit to secure the property reservation we take it off the rental market. This is held until the tenancy start date and is used towards your first month’s rent.

It’s important at this stage to be aware that the holding deposit will be withheld if the applicant(s) or any relevant person (including any guarantors(s):

  • Withdraws from the tenancy
  • Fails a Right to Rent check
  • Provide materially significant false or misleading information
  • Fails to sign the tenancy agreement (and/or deed of guarantee) within four weeks.

4. Application and references

Return your completed application form, which will allow us to collect your references and validate your reservation.

We collect your proof of ID, references and to conduct ‘Right to Rent’ checks to validate your reservation. The ‘Right to Rent’ scheme requires landlords to check that all tenants who occupy their properties have legal status to live in the UK. More information can be found here.

5. Rental agreement, deposit and rent

With the landlord’s confirmation we create the contracts or tenancy agreements and confirm your move in date.

On or before the start date you will need to pay the deposit and advance rent.

6. Move in day!

Upon completion, you will meet with the on-site manager and be given your set of keys. Congratulations and welcome to your new home!