Meet the Team
At My Future Living, our team is dedicated to helping people enjoy fulfilling and worry-free living during retirement. With years of experience in retirement living, property management, and customer care, we pride ourselves on offering friendly, expert support every step of the way.

Our friendly team is passionate about making the move to retirement living as simple and stress-free as possible. Every member of our staff is completing the Renters’ Rights Act 2025 training, so you can be confident you’re in safe, knowledgeable hands.
Directors
Joanne Couch – MSc FCCA, MARLA
Director of Finance and Operations
Karen Hill – AARLA
Director of HR & Marketing
Chloë Hayter – LLB (Hons), AARLA
Director of Compliance & Health & Safety
Matthew Thorne – MARLA
Director of Property
Finance
Kim Shackell
Associate Director – Finance
Robyn Dampier
Finance Assistant
Maariya Muslimah – BSc (Hons)
Finance Assistant
Michelle Calcraft
Credit Controller
Suzanne Tsipeli
Finance Assistant
Karen Alford – NFOPP Level 3
Finance Assistant
Business Support
James Adams – MARLA
Head of Transactions
Emma Stallabrass – MARLA
Void Programme and Projects Manager
Lara Arlidge
Office Manager
Kayleigh Jefferies
Marketing Executive
Amelie Dobson
Compliance Coordinator
West Region
Amy Schofield – MARLA
Property Manager
Roo Lumley
Lettings Agent
Dee Mansfield – MARLA
Tenancy Administrator
Jenni Goodman – AARLA
Tenancy Administrator
Fraser Cousins
Maintenance Coordinator
Emily Morgan
Maintenance Coordinator
Elijah Gebala-Clinch
Maintenance Coordinator
East Region
Ian Cunningham – MARLA
Property Manager
Conor Allbury – MARLA
Lettings Agent
Dan Anderson – MARLA
Senior Tenancy Administrator
Lou Palmer – MARLA
Tenancy Administrator
Sue Lees
Maintenance Coordinator