Meet the Team
It is always good to put a name to a face so meet the My Future Living team.
We are a friendly bunch who want to help customers at every step of the way. If you are new to renting and just want to find out more about how it works or want to check what options are available in your dream retirement location, we want to hear from you.
Or if you are a tenant who wants to move to a different property or to end their tenancy, we can give you the right information and support to guide you through and make this process easy and seamless.
Directors

Chris Carter Keall
CEO

Joanne Couch MSc FCCA
Finance Director

Karen Hill
Director of HR & Marketing

Chloë Hayter
Director of Compliance
Associate Directors

Melanie Mason
Associate Director
West Region

Matthew Thorne
Associate Director
East Region

Kim Shackell
Associate Director
Finance


Ian Mason
Associate Director
Data & Strategy

Business Support

James Adams
Head of Transactions

Emma Stallabrass
Void Programme and Projects Manager

Courtney Brierley
Marketing Executive

Lara Arlidge
Office and Marketing Assistant

Jacqueline Sully
Tenant Welfare Co-ordinator

Donna Cole
Compliance Co-ordinator
West Region

Amy Schofield
Assistant Property Manager

Roo Lumley
Lettings Agent

Dee Mansfield
Tenancy Administrator

Jenni Goodman
Tenancy Administrator

Fraser Cousins
Maintenance Coordinator

Emily Morgan
Maintenance Coordinator
East Region

Ian Cunningham
Assistant Property Manager

Conor Allbury
Lettings Agent

Dan Anderson
Senior Tenancy Administrator

Lou Palmer
Tenancy Administrator

Sue Lees
Maintenance Coordinator
Accounts

Robyn Dampier
Accounts Assistant

Karen Alford
Accounts Assistant

Michelle Calcraft
Accounts Assistant

Maariya Muslimah
Accounts Assistant
