Meet the Team

At My Future Living, our team is dedicated to helping people enjoy fulfilling and worry-free living during retirement. With years of experience in retirement living, property management, and customer care, we pride ourselves on offering friendly, expert support every step of the way.

Our friendly team is passionate about making the move to retirement living as simple and stress-free as possible. Every member of our staff is completing the Renters’ Rights Act 2025 training, so you can be confident you’re in safe, knowledgeable hands.


Directors

Joanne Couch – MSc FCCA, MARLA

Director of Finance and Operations

Karen Hill – AARLA

Director of HR & Marketing

Chloë Hayter – LLB (Hons), AARLA

Director of Compliance & Health & Safety

Matthew Thorne – MARLA

Director of Property


Finance

Kim Shackell

Associate Director – Finance

Robyn Dampier

Finance Assistant

Maariya Muslimah – BSc (Hons)

Finance Assistant

Michelle Calcraft

Credit Controller

Suzanne Tsipeli

Finance Assistant

Karen Alford – NFOPP Level 3

Finance Assistant


Business Support

James Adams – MARLA

Head of Transactions

Emma Stallabrass – MARLA

Void Programme and Projects Manager

Lara Arlidge

Office Manager

Kayleigh Jefferies

Marketing Executive

Amelie Dobson

Compliance Coordinator


West Region

Amy Schofield – MARLA

Property Manager

Roo Lumley

Lettings Agent

Dee Mansfield – MARLA

Tenancy Administrator

Jenni Goodman – AARLA

Tenancy Administrator

Fraser Cousins

Maintenance Coordinator

Emily Morgan

Maintenance Coordinator

Elijah Gebala-Clinch

Maintenance Coordinator


East Region

Ian Cunningham – MARLA

Property Manager

Conor Allbury – MARLA

Lettings Agent

Dan Anderson – MARLA

Senior Tenancy Administrator

Lou Palmer – MARLA

Tenancy Administrator

Sue Lees

Maintenance Coordinator

Luke Alberdi – MSc in Building Surveying

Maintenance Coordinator

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© 2025 My Future Living. My Future Living, a trading name of ReSI Property Management Limited, a company registered in England with registered number 13074164, registered office address First Floor, 2 Tangier Central, Castle Street, Taunton, Somerset TA1 4AS.